Download diagnostics
Open LotBridge Settings and select Download diagnostics. Review the JSON file, then attach it to your support email.
Private beta support
We’ll help you keep the lot moving.
Email us with a short description of what happened. For the fastest diagnosis, include the privacy-safe report available inside LotBridge Settings.
Email LotBridge supportCheck account access
If the account dot is red, select Check in the side panel and confirm that you are signing in with your LotBridge account.
Protect your credentials
Never email a password, account token, or secret key. Diagnostic files exclude passwords, tokens, descriptions, and dealer-photo addresses.
Direct contact
lotbridge.app@gmail.com
Private-beta access and subscription status are managed by the LotBridge administrator. Typical support requests should include the extension version and the affected vehicle URL.